2012-05-18T00:01:31-07:00 http://ironicsoftware.com/community/ Lussumo Vanilla & Feed Publisher http://ironicsoftware.com/community/comments.php?DiscussionID=2041&Focus=13024#Comment_13024 2012-05-17T05:41:49-07:00 2012-05-18T00:01:31-07:00 BLUEFROG http://ironicsoftware.com/community/account.php?u=6

When you drag an email from Mail.app, you are not dragging a file but a pointer to a file, so the option to File copies the pointed-to file. You can only tag files, not the pointers. Whgen you drag ...

(notice how it doesn't disappear from Mail). Since you now have a file on your Desktop, you can tag that file. Does that make more sense?

Two options…
1. Get MailTags from Indev Software. They use OpenMeta Tags and allow you to Tag from within Mail.app. Many of our Users seem to like it (though I can't advocate it, for legal reasons).

2. If you don't have to Tag in Mail, you can

A. Drag an email out onto your Desktop if you don't have one there - or you can hunt down email files in your ~/Library folder.
B. Open Leap's Preferences, switch to File Type Groups and press the plus button to add the type.
C. Navigate to the email file or drag and drop them to the window if it's more convenient.  Press open when you've selected the file.
D. This resolves the file type based on what Spotlight reports. Press save and you've added the email type.
(Note: You may find .eml and .emlx files. I added both to the group.)
E. Now in the orange Source menu you will see Email (or whatever name you gave it). Clicking on it will attempt to find emails at the current location.
(I drilled down to specific accounts in my ~/Library/Mail folder and created Bookmarks for incoming and outgoing emails.)

Some people may not like this method because it's not in Mail or think they can't read the mails. If you select an email and press Spacebar you can read it in a QuickLook window or invoke the Loupe. It may take some folder exclusions, etc. to get things where you want it but I personally use this method (though I don't tag a ton of emails).

Hope this helps. Cheers!
Jim]]> http://ironicsoftware.com/community/comments.php?DiscussionID=2041&Focus=13023#Comment_13023 2012-05-16T23:19:22-07:00 2012-05-18T00:01:31-07:00 RZangs http://ironicsoftware.com/community/account.php?u=1763

When dragging an e-mail from within Apple's Mail.App to the drop zone, the text "Will Auto File" appears and the e-mail is filed in today's folder in the Filed Documents. But I can't add ...

When I drag the e-mail from Mail.App to the desktop, drop it there and then drag the dropped e-mail from the desktop to the drop zone I can decide whether to "file", "tag" or "file and tag".
How can I file and tag an e-mail from Mail.App in one step?
Thx for any suggestions and help.]]> http://ironicsoftware.com/community/comments.php?DiscussionID=1892&Focus=13022#Comment_13022 2012-05-16T10:54:27-07:00 2012-05-18T00:01:31-07:00 lpb2h2 http://ironicsoftware.com/community/account.php?u=1598

If IronicSoftware wants to continue to treat space as delimiting a tag, then perhaps they would consider allowing the user to use "option space" as a non-breaking character, which is ...

Here's another issue to consider.

1. Using CaseApp's Tags.app, the user applies a multi-word tag (i.e., one with spaces in it,whether breaking or non-breaking) to a file, "Foo". Suppose the tag is: New York
2. In Yep's browser window, the user selects a different file ("Bar"), clicks in the tags pane on the right, and then types Ne
3. Yep responds with an auto-completion popup, that includes New York (this part of the example assumes option space).
4. Suppose the user then selects New York from the popup.

The expected response is this:
- The tag "New York" will be applied to the file, "Bar".

Yep's actual behaviour is this:
- To apply "New" and "York" (without the quotes) to the file, "Bar". I.e., two tags.

This infelicity could easily be fixed. (It's important to keep compatibility with OpenMeta apps. The different OpenMeta apps have different features. It's natural for the same customer to use more than one of the apps.)

So, my recommendations are:
1. Allow Yep users to use non-breaking space within the a tag.
2. Respect other OpenMeta applications' use of spaces (non-breaking or not) in auto-complete.

I would take it a bit further:
3. Provide a Preference in Yep for Delicious style treatment of spaces (spaces separate tags) vs. natural style (user must hit enter/return to break a tag).
3.1 Make the default natural style.

These are just improvement requests. Yep is an extremely useful app. I recommend it to my customers.]]> http://ironicsoftware.com/community/comments.php?DiscussionID=2039&Focus=13021#Comment_13021 2012-05-10T08:49:33-07:00 2012-05-18T00:01:31-07:00 Winter http://ironicsoftware.com/community/account.php?u=1328

Sent. Thanks Jim.

http://ironicsoftware.com/community/comments.php?DiscussionID=2039&Focus=13020#Comment_13020 2012-05-10T05:16:13-07:00 2012-05-18T00:01:31-07:00 BLUEFROG http://ironicsoftware.com/community/account.php?u=6

Winter: Please end me an email at Ironic Support . Thanks. Jim

Please end me an email at Ironic Support . Thanks.

Jim]]> http://ironicsoftware.com/community/comments.php?DiscussionID=2039&Focus=13019#Comment_13019 2012-05-09T20:15:47-07:00 2012-05-18T00:01:31-07:00 Winter http://ironicsoftware.com/community/account.php?u=1328

So, since I haven't heard anything am I to assume that this is normal behavior?

http://ironicsoftware.com/community/comments.php?DiscussionID=2036&Focus=13018#Comment_13018 2012-05-09T08:01:00-07:00 2012-05-18T00:01:31-07:00 tahoerob http://ironicsoftware.com/community/account.php?u=479

I suggest dropping Ironic, Spot Documents and anything else related to these LOSER LOSER LOSER developers. They have ZERO respect for their customers and feel that communicating is beneath them. ...

Ironic apps are clearly languishing. Bugs haven't been fixed for years. Suggestions are always greeted with the same response. The insipid, annoying, and totally ineffective blue frog just promises to add them to some list. Yet nothing happens. No new features. No bug fixes. Version 3 is basically version 2 with a few code tweaks and Mac App Store compatibility. Basically they're trying to get you to pay for the same application again.

I had huge respect for Ironic when Tom and Ted still cared about their users. Now they've decided to abandon ship and have left captain blue frog in charge while it sinks. The disrespect shown by Tom and Ted is unbelievable. Buyer beware. Only a moron would give these guys a penny!]]> http://ironicsoftware.com/community/comments.php?DiscussionID=2031&Focus=13017#Comment_13017 2012-05-09T07:04:18-07:00 2012-05-18T00:01:31-07:00 BLUEFROG http://ironicsoftware.com/community/account.php?u=6

Danny and eNOch… Please download the version the bottom of our home page and send me an email at Ironic Support . Jim

Ironic Support .

Jim]]> http://ironicsoftware.com/community/comments.php?DiscussionID=2031&Focus=13016#Comment_13016 2012-05-09T03:26:49-07:00 2012-05-18T00:01:31-07:00 Danny http://ironicsoftware.com/community/account.php?u=1634

Yes, 2 weeks later and still no sign of the update. I'm guessing it hasn't been in review all that time.

http://ironicsoftware.com/community/comments.php?DiscussionID=2031&Focus=13015#Comment_13015 2012-05-08T22:15:23-07:00 2012-05-18T00:01:31-07:00 eN0ch http://ironicsoftware.com/community/account.php?u=18

Well .. um .. again not wanting to be a noisy moaner. But whether the 7 days is an average, an approximation, or whatever … it's been a fair hold of the breath now, has it not?

http://ironicsoftware.com/community/comments.php?DiscussionID=2040&Focus=13014#Comment_13014 2012-05-02T19:09:46-07:00 2012-05-18T00:01:31-07:00 eN0ch http://ironicsoftware.com/community/account.php?u=18

@james - yes it definitely archives the attachments with the e-mails, and does so in a way that identifies them with eachother. Lance

Lance]]> http://ironicsoftware.com/community/comments.php?DiscussionID=2040&Focus=13013#Comment_13013 2012-05-02T09:18:25-07:00 2012-05-18T00:01:31-07:00 james.m http://ironicsoftware.com/community/account.php?u=1226

eN0ch, I stand corrected having looked at the spec for "Email Archiver". It may be the way forward, I shall investigate. J.

http://ironicsoftware.com/community/comments.php?DiscussionID=2040&Focus=13012#Comment_13012 2012-05-02T09:12:57-07:00 2012-05-18T00:01:31-07:00 james.m http://ironicsoftware.com/community/account.php?u=1226

Thanks eN0ch, unfortunately I still want to access all the attachments referenced from the emlx. I guess that wouldn't work? I'm afraid I am similarly non-geek. Bluefrog, I am selecting multiple ...

Bluefrog, I am selecting multiple email files in the main window and adding tags in the 'common tags' panel in the info pane on the right.

Best, James.]]> http://ironicsoftware.com/community/comments.php?DiscussionID=2040&Focus=13011#Comment_13011 2012-05-02T05:55:54-07:00 2012-05-18T00:01:31-07:00 eN0ch http://ironicsoftware.com/community/account.php?u=18

I can comment that this is an aspect of a larger issue I've had stretching back years! I've eventually accepted that there just isn't a way to work functionally with .emlx files outside of Mail.app, ...

The solution I've found (very recently) was eventually provided by Ironic's Tom, through his other company "Spot Documents / Keaten House". It's an app called "Email Archiver", and it works very simply by archiving e-mails in the ~/Documents folder as PDFs. The PDFs have the creation & modification dates of the .emlx originals, and EA will apply any existing openmeta tags to the PDFs as well. (And of course you can tag them later in Leap, or whatever … ) EA is working brilliantly and seamlessly for me now, so I now just ignore .emlx files.

Hope that helps ...]]> http://ironicsoftware.com/community/comments.php?DiscussionID=2005&Focus=13010#Comment_13010 2012-05-02T05:28:45-07:00 2012-05-18T00:01:31-07:00 stringsonfire http://ironicsoftware.com/community/account.php?u=1713

I've installed Leap 3.0.2. I assigned a thumbnail to a movie (avi) and the thumbnail can be seen as the preview image in coverflow as well as the actual icon. When I locate the file from within Leap, ...

It would need more testing to be sure it's not the fault of another app interfering, but it looks likek the problem of deleted thumbnails may have been solved. However, I think I need to raise a new bug, that the manual thumbnails aren't being displayed in Leap! Well, it's progress.]]> http://ironicsoftware.com/community/comments.php?DiscussionID=2040&Focus=13009#Comment_13009 2012-05-02T05:20:15-07:00 2012-05-18T00:01:31-07:00 BLUEFROG http://ironicsoftware.com/community/account.php?u=6

How are you adding the Tags?

http://ironicsoftware.com/community/comments.php?DiscussionID=2040&Focus=13008#Comment_13008 2012-05-02T03:09:00-07:00 2012-05-18T00:01:31-07:00 james.m http://ironicsoftware.com/community/account.php?u=1226

I just added a 'common tag' in Leap to approx 70 emails from mac mail app, and it has reset all creation dates of the mail files to the current date & time. Not so helpful. In the Finder info ...

Any thoughts?

J.]]> http://ironicsoftware.com/community/comments.php?DiscussionID=1730&Focus=13005#Comment_13005 2012-05-01T18:43:02-07:00 2012-05-18T00:01:31-07:00 dan90 http://ironicsoftware.com/community/account.php?u=682

As someone who works on the road, and regularly swears at the very name of Ironic Software because my battery ran down prematurely, I also vote for this.

http://ironicsoftware.com/community/comments.php?DiscussionID=1957&Focus=13004#Comment_13004 2012-05-01T12:29:35-07:00 2012-05-18T00:01:31-07:00 elektronaut http://ironicsoftware.com/community/account.php?u=1758

Color scanning actually sucks if you also want to send the document by fax. Transmission takes ages and the result is unreadable. I'm pretty disappointed that I can't choose how to scan.

http://ironicsoftware.com/community/comments.php?DiscussionID=2031&Focus=13003#Comment_13003 2012-04-28T00:42:06-07:00 2012-05-18T00:01:31-07:00 Danny http://ironicsoftware.com/community/account.php?u=1634

I never said 7 days was a rule, I said approval typically takes 7 days at the moment. As it stands I still have no idea when the update was submitted, so can't even guess when it could potentially ...

As it stands I still have no idea when the update was submitted, so can't even guess when it could potentially be approved and released.]]> http://ironicsoftware.com/community/comments.php?DiscussionID=2039&Focus=13002#Comment_13002 2012-04-27T11:34:40-07:00 2012-05-18T00:01:31-07:00 Winter http://ironicsoftware.com/community/account.php?u=1328

Thanks. I appreciate it. If this is not normal behavior for the trial versions, please backchannel me.

http://ironicsoftware.com/community/comments.php?DiscussionID=2039&Focus=13001#Comment_13001 2012-04-27T05:22:26-07:00 2012-05-18T00:01:31-07:00 BLUEFROG http://ironicsoftware.com/community/account.php?u=6

That's odd. I'll check with Tom on this. Jim

Jim]]> http://ironicsoftware.com/community/comments.php?DiscussionID=2039&Focus=13000#Comment_13000 2012-04-26T22:30:35-07:00 2012-05-18T00:01:31-07:00 Winter http://ironicsoftware.com/community/account.php?u=1328

I was really glad that you reintroduced trials of Yep and Fresh. I've been wanting to try out these new versions for awhile. However, both programs prompt me for a license after precisely 4 minutes. ...

http://ironicsoftware.com/community/comments.php?DiscussionID=2031&Focus=12999#Comment_12999 2012-04-25T03:50:31-07:00 2012-05-18T00:01:31-07:00 eN0ch http://ironicsoftware.com/community/account.php?u=18

@tahoerob - much as it might look that way, I don't think its quite as black and white as that. Tom and/or Ted clearly have reasons for their silence and level of development activity. It might not ...

@Jim - frustrated as many of us are, your comments and observations are perfectly fair and reasonable.]]> http://ironicsoftware.com/community/comments.php?DiscussionID=2037&Focus=12998#Comment_12998 2012-04-25T01:58:40-07:00 2012-05-18T00:01:31-07:00 brennadj http://ironicsoftware.com/community/account.php?u=1754

I've tried to replicate the crash but no luck so far. Tags have returned after rebuilding spotlight index Dave

Dave]]> http://ironicsoftware.com/community/comments.php?DiscussionID=2038&Focus=12997#Comment_12997 2012-04-24T09:13:33-07:00 2012-05-18T00:01:31-07:00 BLUEFROG http://ironicsoftware.com/community/account.php?u=6

Tony: There are links to the Fastspring store and a download link on our front page at Ironic Software. Jim

There are links to the Fastspring store and a download link on our front page at Ironic Software.



Jim]]> http://ironicsoftware.com/community/comments.php?DiscussionID=2037&Focus=12996#Comment_12996 2012-04-24T09:07:54-07:00 2012-05-18T00:01:31-07:00 BLUEFROG http://ironicsoftware.com/community/account.php?u=6

Dave: Is this a reproducible crash? If so could you send the report, copying and pasting to an email is fine, to Ironic Software. Also, I would start with rebuilding your Spotlight index from ...

Is this a reproducible crash? If so could you send the report, copying and pasting to an email is fine, to Ironic Software.

Also, I would start with rebuilding your Spotlight index from Leap's Advanced preferences and rebooting when it's finished.

Jim]]> http://ironicsoftware.com/community/comments.php?DiscussionID=2038&Focus=12995#Comment_12995 2012-04-24T07:51:22-07:00 2012-05-18T00:01:31-07:00 Tonycr http://ironicsoftware.com/community/account.php?u=1752

I saw the closed sticky on the Yep and Leap availability on Fastspring. However, there was no link and I keep getting directed to the MacApp store from the site. Please post a link to Fastspring for ...

Thank you.]]> http://ironicsoftware.com/community/comments.php?DiscussionID=2037&Focus=12994#Comment_12994 2012-04-24T06:25:45-07:00 2012-05-18T00:01:31-07:00 brennadj http://ironicsoftware.com/community/account.php?u=1754

I'm new to Leap - installed it and started tagging documents. Excellent, easy interface, fast, very happy. After about an hour Leap crashed. When I restarted it, all my tags were gone. I tried to ...

After about an hour Leap crashed. When I restarted it, all my tags were gone. I tried to "Restore Metadata" from ~/Library/ApplicationSupport/OpenMeta but a) the Library folder is not easy to get to in Lion and when I did get there I discovered that there's no OpenMeta folder in the Application support folder.

I thought Leap added tags to the individual files so you could find tagged data with Spotlight. It also says it adds the data as you add the tag so it shouldn't all disappear when the app crashes.

Some guidance on what I'm doing wrong would be appreciated.

Dave]]> http://ironicsoftware.com/community/comments.php?DiscussionID=2036&Focus=12993#Comment_12993 2012-04-24T05:41:17-07:00 2012-05-18T00:01:31-07:00 fwolfe http://ironicsoftware.com/community/account.php?u=222

I gave up on Leap, although I follow this forum. Ironic simply does not address user's needs. I did not upgrade because I didn't feel that Ironic would fix promptly problems that might occur with OS ...

Second, HoudahSpot works better than Leap.

Too bad, Ironic brought these troubles on themselves.]]> http://ironicsoftware.com/community/comments.php?DiscussionID=2031&Focus=12992#Comment_12992 2012-04-24T05:35:16-07:00 2012-05-18T00:01:31-07:00 BLUEFROG http://ironicsoftware.com/community/account.php?u=6

Regardless of what theories arise, I am not the only person "manning the ship". I also cannot speak to what Tom or Ted may or may not be doing because (a) I am not privy to everything they ...

As far as I have information, we are still awaiting Apple approval on Leap 3.0.3 on the MAS. (The 7 day isn't a rule as the approval process is individualized and their rules are not applied evenly to submissions.).

Jim]]> http://ironicsoftware.com/community/comments.php?DiscussionID=2036&Focus=12991#Comment_12991 2012-04-24T04:37:41-07:00 2012-05-18T00:01:31-07:00 Cyber http://ironicsoftware.com/community/account.php?u=1664

I suggest all disgruntled users post messages on the support page at Spot Documents, it is the only way to get a reply back from the developers. Here is mine: Spot Documents Support If we ...

Here is mine: Spot Documents Support

If we make enough noise there perhaps something will be done here.

I really like Leap and Yep and it very frustrating not knowing what is going to happen with my workflow, months, weeks or days from now.]]> http://ironicsoftware.com/community/comments.php?DiscussionID=1963&Focus=12990#Comment_12990 2012-04-24T01:57:00-07:00 2012-05-18T00:01:31-07:00 fab.larosa http://ironicsoftware.com/community/account.php?u=1665

Fixed in version 3.0.2.

http://ironicsoftware.com/community/comments.php?DiscussionID=2034&Focus=12989#Comment_12989 2012-04-24T01:43:38-07:00 2012-05-18T00:01:31-07:00 fab.larosa http://ironicsoftware.com/community/account.php?u=1665

I guess the developers at Ironic are very busy fixing and improving this and that :-) BTW sometimes it really happens and something gets fixed, i.e. with the last release (3.0.2) we finally got back ...

BTW sometimes it really happens and something gets fixed, i.e. with the last release (3.0.2) we finally got back the "enter key to close the tag panel" that had been broken in Leap 3 ... it's just that they take a bit of time to implement this and that, at this pace they would need centuries just to build Leap so maybe it has been built in a distant future and they have a different kind of Time Machine at Ironic sw, not the usual backup stuff we have on our Macs.]]> http://ironicsoftware.com/community/comments.php?DiscussionID=2035&Focus=12988#Comment_12988 2012-04-24T01:30:37-07:00 2012-05-18T00:01:31-07:00 fab.larosa http://ironicsoftware.com/community/account.php?u=1665

No, this happens randomly and also with other file types. I just verified and it happened again with a custom file group named "Text Notes" that searches the following file ...

I just verified and it happened again with a custom file group named "Text Notes" that searches the following file types:
public.rtf
com.apple.rtfd
public.plain-text
com.apple.traditional-mac-plain-text
com.omnigroup.omnioutliner.oo3
com.omnigroup.omnioutliner.oo3-package]]> http://ironicsoftware.com/community/comments.php?DiscussionID=2034&Focus=12987#Comment_12987 2012-04-23T23:41:10-07:00 2012-05-18T00:01:31-07:00 tahoerob http://ironicsoftware.com/community/account.php?u=479

Haha, another thing added to the endless list by the dear blue frog! Does anything ever get fixed? Or do you think that repeatedly promising to "bump" your imaginary tickets will further ...

http://ironicsoftware.com/community/comments.php?DiscussionID=2031&Focus=12986#Comment_12986 2012-04-23T23:38:27-07:00 2012-05-18T00:01:31-07:00 tahoerob http://ironicsoftware.com/community/account.php?u=479

Haven't you all figured out by now that the guys who started Ironic and wrote these apps clearly aren't involved in the company these days? When was the last time either of the founders posted here ...

http://ironicsoftware.com/community/comments.php?DiscussionID=2035&Focus=12985#Comment_12985 2012-04-23T16:39:39-07:00 2012-05-18T00:01:31-07:00 BLUEFROG http://ironicsoftware.com/community/account.php?u=6

Hmm… Does this occur with any other fileType? Jim

Does this occur with any other fileType?

Jim]]> http://ironicsoftware.com/community/comments.php?DiscussionID=2031&Focus=12984#Comment_12984 2012-04-23T08:36:48-07:00 2012-05-18T00:01:31-07:00 Cyber http://ironicsoftware.com/community/account.php?u=1664

Poor effort Ironic. Thanks for the workaround eN0ch.

Thanks for the workaround eN0ch.]]> http://ironicsoftware.com/community/comments.php?DiscussionID=2035&Focus=12983#Comment_12983 2012-04-23T03:46:45-07:00 2012-05-18T00:01:31-07:00 fab.larosa http://ironicsoftware.com/community/account.php?u=1665

I noticed that the file count for subfolders in the locations panel are often inaccurate with Leap 3. For example, I have a "Develop" folder containing the subfolders "BigApp", ...

For example, I have a "Develop" folder containing the subfolders "BigApp", "PhoneApp", "WebApp"; now if I search with Leap into my "Develop" folder for the File Type Group "Source Code" then I would see in the locations panel that there are 100 files of this type into the Develop folder, 30 in BigApp, 20 in PhoneApp and 50 in WebApp. Now if I constrain the search to one of these subfolders, for example to WebApp, I see that there are now 60 source files in WebApp instead of the 50 files I saw when WebApp was listed as a subfolder of Develop (the correct number is 60, indeed spotlight lists 60 files if I run the same search in WebApp).
Running Leap 3.0.2 with Mac OS X Lion 10.7.3.]]> http://ironicsoftware.com/community/comments.php?DiscussionID=2031&Focus=12982#Comment_12982 2012-04-22T05:44:25-07:00 2012-05-18T00:01:31-07:00 eN0ch http://ironicsoftware.com/community/account.php?u=18

@Bern - precisely.

http://ironicsoftware.com/community/comments.php?DiscussionID=2031&Focus=12981#Comment_12981 2012-04-22T03:57:54-07:00 2012-05-18T00:01:31-07:00 Bern http://ironicsoftware.com/community/account.php?u=992

eN0ch - my feelings on the "scale back" are very similar. I did revert to the older version through TimeMachine. This was an easy fix. Another problem here is that the App of the ...

I did revert to the older version through TimeMachine. This was an easy fix.

Another problem here is that the App of the "App Store" is showing me the update on notifications in the dock, which is problematic in two ways: a) it constantly reminds me of the update I cannot take and b) I cannot see when this notification is alerting me the newer update (3.0.3) which is to fix the bug in question. In effect, I have to ignore it and the same time look on a daily basis.]]> http://ironicsoftware.com/community/comments.php?DiscussionID=2034&Focus=12980#Comment_12980 2012-04-21T17:29:48-07:00 2012-05-18T00:01:31-07:00 BLUEFROG http://ironicsoftware.com/community/account.php?u=6

I will bump this ticket again.

http://ironicsoftware.com/community/comments.php?DiscussionID=1956&Focus=12979#Comment_12979 2012-04-21T15:13:15-07:00 2012-05-18T00:01:31-07:00 fab.larosa http://ironicsoftware.com/community/account.php?u=1665

I did forget that I had bumped this discussion more than 4 months ago and started a new one here: http://ironicsoftware.com/community/comments.php?DiscussionID=2034 Nevertheless, this annoying bug ...

http://ironicsoftware.com/community/comments.php?DiscussionID=2034
Nevertheless, this annoying bug is still not fixed in Leap 3.0.2, so bump!]]> http://ironicsoftware.com/community/comments.php?DiscussionID=2034&Focus=12978#Comment_12978 2012-04-21T15:09:11-07:00 2012-05-18T00:01:31-07:00 fab.larosa http://ironicsoftware.com/community/account.php?u=1665

I see that the date range drop down selector which we should use to refine the search criteria in Leap is still useless, returning totally inaccurate results or no result at all. This is an old bug, ...

This is an old bug, already reported many months ago also for Leap 2:
http://ironicsoftware.com/community/comments.php?DiscussionID=1898
but I tried again today with Lion and Snow Leopard and it is still affecting the most recent release of Leap.
Is there any plan to fix it?]]> http://ironicsoftware.com/community/comments.php?DiscussionID=1959&Focus=12977#Comment_12977 2012-04-21T04:01:03-07:00 2012-05-18T00:01:31-07:00 fab.larosa http://ironicsoftware.com/community/account.php?u=1665

A hotkey to open the DropZone would be a very welcome feature, but it would be really great if it could open to tag the currently selected files, so we should not drag the files to be tagged on the ...

I have tried HoudahSpot for a while (don't worry, I'm not leaving Leap :-) and one of its nice features was the customizable keyboard shortcut that you may use to open its "Tray window" in tagging mode: it is implemented as a service menu item, so you can customize it in System Preferences > Keyboard > Keyboard Shortcuts > Services. I had set the "Tag Selected File" shortcut to Ctrl-Cmd-T.
Apart from this new feature, I second what hdendy and others wrote about the actual DropZone implementation: it's very annoying when I'm using the Finder and the DropZone opens anytime a file is dragged anywhere, even when I have no intention to tag/file it. Another welcome addition that could solve this issue is to add a configurable keyboard modifier (Cmd-Ctrl-Alt-Shift in any combination the user likes) so that the Drop zone would appear only when the dragged files come near the Drop zone's screen edge and the chosen modifier is pressed (also this idea is borrowed from HoudahSpot :-)]]> http://ironicsoftware.com/community/comments.php?DiscussionID=2031&Focus=12976#Comment_12976 2012-04-20T19:48:46-07:00 2012-05-18T00:01:31-07:00 eN0ch http://ironicsoftware.com/community/account.php?u=18

Ditto to Danny's question: fix submitted and waiting, or fix not done yet? Comment: As a long-time loyal customer, who values kindness, patience, etc - and who has benefitted from some great ...

Comment: As a long-time loyal customer, who values kindness, patience, etc - and who has benefitted from some great support from Ironic down the years - I don't like saying these things at all .. But: it's surely undeniable that Ironic has been scaled back development-wise. That situation places us users in an invidious situation in the event of a critical bug like this. The Ironic team of former years would have had this fixed, along with thorough daily communication, very promptly. (Granted the app store setup makes it less simple … ) But it does appear that there now just isn't sufficient support time available to fix a bug that doesn't just make the app a bit compromised - it makes it impossible to run it at all. When you rely on it as a central feature of your file management, that's pretty dire.

Tip: in case it helps someone, I've managed to revert to the v3.0.1 for now. It involves some fiddling with Time Machine and file permissions. Retrieve a copy of the v3.0.1 app file from the backup >> get into Finder info for that file >> unlock and add your user account to the permissions as read-write >> substitute v3.0.1 in place of v3.0.2 in the apps folder (may need to do the same permissions thing with the v3.0.2 file first) >> should then be good to go.]]> http://ironicsoftware.com/community/comments.php?DiscussionID=2031&Focus=12975#Comment_12975 2012-04-20T06:46:40-07:00 2012-05-18T00:01:31-07:00 Danny http://ironicsoftware.com/community/account.php?u=1634

Exactly. As review times are about 7 days lately I was hoping a fix would have been submitted as soon as you were aware of the problem. Do you mean a fix has been submitted and we're just waiting for ...

http://ironicsoftware.com/community/comments.php?DiscussionID=2031&Focus=12974#Comment_12974 2012-04-20T06:21:25-07:00 2012-05-18T00:01:31-07:00 BLUEFROG http://ironicsoftware.com/community/account.php?u=6

Danny: Even if "a fix is pushed to the App Store" immediately, that does not guarantee that Apple will approve it immediately. We are hopeful that it will be up shortly. Jim

Even if "a fix is pushed to the App Store" immediately, that does not guarantee that Apple will approve it immediately. We are hopeful that it will be up shortly.

Jim]]> http://ironicsoftware.com/community/comments.php?DiscussionID=2031&Focus=12973#Comment_12973 2012-04-20T02:29:56-07:00 2012-05-18T00:01:31-07:00 Danny http://ironicsoftware.com/community/account.php?u=1634

What's happening? I would have thought that a fix would have been pushed to the App Store straight away. Every day that I can't use the app is another day pushing me to look elsewhere.

http://ironicsoftware.com/community/comments.php?DiscussionID=2033&Focus=12972#Comment_12972 2012-04-19T06:09:09-07:00 2012-05-18T00:01:31-07:00 BLUEFROG http://ironicsoftware.com/community/account.php?u=6

Well, here we are after some time with the Mac App Store. Over these months we looked at the good and the "not so good" of it, and in the end we decided to reopen a non-App Store sales ...

"not so good" of it, and in the end we decided to reopen a non-App Store sales channel. So, in addition to the App Store, we are back open on Fastspring with…
… the same pricing as the App Store, at the lower App Store prices
… bundle purchases and volume discounts are back
… and trial versions are back.* (Leap 3.0.3 and Yep 3.0.3)

Note: I don't have details on upgrade pricing yet. I will amend this post as I get the info.

* Note that the trials are currently time-limited per launch though we are examining whether this will be policy. ]]> http://ironicsoftware.com/community/comments.php?DiscussionID=1975&Focus=12971#Comment_12971 2012-04-18T00:48:35-07:00 2012-05-18T00:01:31-07:00 fab.larosa http://ironicsoftware.com/community/account.php?u=1665

I see that this issue has been finally fixed in Leap 3.0.2 ... good!

http://ironicsoftware.com/community/comments.php?DiscussionID=2031&Focus=12969#Comment_12969 2012-04-17T05:35:59-07:00 2012-05-18T00:01:31-07:00 BLUEFROG http://ironicsoftware.com/community/account.php?u=6

Just a note that we are still at work on this.

http://ironicsoftware.com/community/comments.php?DiscussionID=2031&Focus=12968#Comment_12968 2012-04-15T19:07:23-07:00 2012-05-18T00:01:31-07:00 eN0ch http://ironicsoftware.com/community/account.php?u=18

Ditto. I absolutely rely on those (many!) bookmarks. Trust it's fixed very soon. Curious that Yep has same data files, but no such problem.

http://ironicsoftware.com/community/comments.php?DiscussionID=2031&Focus=12967#Comment_12967 2012-04-13T12:17:25-07:00 2012-05-18T00:01:31-07:00 BLEU http://ironicsoftware.com/community/account.php?u=1658

Same problem here. Please fix this as soon as possible...

Please fix this as soon as possible...]]> http://ironicsoftware.com/community/comments.php?DiscussionID=2031&Focus=12966#Comment_12966 2012-04-13T01:24:30-07:00 2012-05-18T00:01:31-07:00 Danny http://ironicsoftware.com/community/account.php?u=1634

I hope a fix is released soon. This is very inconvenient.

http://ironicsoftware.com/community/comments.php?DiscussionID=2031&Focus=12965#Comment_12965 2012-04-12T18:57:11-07:00 2012-05-18T00:01:31-07:00 BLUEFROG http://ironicsoftware.com/community/account.php?u=6

We are working on the issue right now.

http://ironicsoftware.com/community/comments.php?DiscussionID=2031&Focus=12964#Comment_12964 2012-04-12T13:33:21-07:00 2012-05-18T00:01:31-07:00 Bern http://ironicsoftware.com/community/account.php?u=992

Same problem on newest update. My email to developers has yet to be answered, as is this post above. Is nobody home?

My email to developers has yet to be answered, as is this post above. Is nobody home?]]> http://ironicsoftware.com/community/comments.php?DiscussionID=2031&Focus=12963#Comment_12963 2012-04-12T05:57:50-07:00 2012-05-18T00:01:31-07:00 Danny http://ironicsoftware.com/community/account.php?u=1634

After updating to the latest Leap update released today it now crashes on launch. I've narrowed the problem down the the savedBookmarks2.plist file in ~/Library/Application ...

I've narrowed the problem down the the savedBookmarks2.plist file in ~/Library/Application Support/com.ironic.leap/. If I remove it the app launches fine, but this holds all the saved searches I've accumulated over the years. How can I get the app and running without trashing that file permanentely?]]> http://ironicsoftware.com/community/comments.php?DiscussionID=22&Focus=12962#Comment_12962 2012-04-10T05:32:20-07:00 2012-05-18T00:01:31-07:00 BLUEFROG http://ironicsoftware.com/community/account.php?u=6

Please send an email to Ironic Support. Jim

Ironic Support.

Jim]]>